Occasionally, installations are performed using evaluation licenses. Sometimes the customer doesn't have the license on time due to issue other with distribution... I’ve also seen this a few times recently where a downgrade from 7.1 to 6.1 has been requested due to problems with RSA AM running as a virtual machine. Either way, you'll need to upgrade to a full license.
Open RSA Authentication Manager Control Panel (Start -> Programs -> RSA Security).
Click the “Start and Stop RSA Services” link and stop all services.
Then select the “Upgrade License” link. Browse to the new license directory and click OK. Click the “Start and Stop RSA Services” link again. Restart all (relevant) services.
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